43.Dear Sir or Madam:
I am writing to complain about the service I received at your restaurant last Friday evening. I made a reservation call a week ago and was made sure a table for two was reserved. However, as my guest and I arrived on time, we were told by the receptionist that there was no reservation record under my name. _______________ Instead, we were asked to step aside to wait. After patiently waiting for half an hour, we saw one table cleared out and asked to be seated. Your receptionist rudely replied that the table was for a party of four, and since we only had two, she had to seat other walk-in customers first.
(A) This was obviously your negligence, for which you should have taken full responsibility.
(B) I would therefore demand some compensation.
(C) I was furious because you did not provide beverages while we were waiting.
(D) Apology would not be accepted unless the employee was punished.
統計: 尚無統計資料