一、
(1)試述工作分析（Job Analysis）的資訊可用於那些人力資源管理的功能或 活動上？

(2)工作分析的產出為工作說明書（Job Description）與工 作規範書（Job Specification），試述工作說明書與工作規範書各包含那些 內容？

二、(1)試述何謂績效管理（Performance Management）？

(2)人力資源工作者進行績效管理之目的為何？請詳加論述之。

三、ADDIE 是常見的訓練流程模式，指的是：分析（Analysis）、設計（Design）、 發展（Develop）、執行（Implement）、評鑑（Evaluation）等五大訓練流 程步驟，其中分析訓練需求為訓練實施之第一步驟，試述訓練需求分析 包含那些需求分析？及如何進行？

四、何謂員工協助方案（Employee Assistance Programs, EAPs）？具體內容有那些項目？請條列申述之。

V.寫作說明︰ 1. 依提示在「答案卷」上寫一篇英文作文。 2. 文長至少 200 個單詞(words)。 3. 請以 What Learning Means to Me 為題, 寫一篇短文說明你的看法

一、作文：     《新五代史‧伶官傳‧序》有云：「禍患常積於忽微，而智勇多困 於所溺。」意謂：人生中的禍患，常常是由一些細微事情的失誤中，積 累而釀成；智勇雙全之人，則大多因過度沉溺迷戀某種人或事物不能自 拔，而使其陷入困境。       歐陽修是在總結後唐莊宗李存勖，勵精圖治得天下、寵信伶人失天 下的典型事例教訓時 ， 做出如是具體論斷 : 國家的盛衰 、 事業的成敗，主要取決於人事，取決於當事者的思想與作風。     人當何以自持，方能安享生命 ? 請以「禍患常積於忽微，智勇多困 於所溺」為題，撰文一篇，闡述己見，文白不限，長短不拘。

二、公文：      依「河川管理辦法」第四章第十八條:「汛期」為每年五月一日至十一月三 十日。在這長達七個月的期間，是臺灣雨量最為豐沛的季節，此時強降雨及豪雨 機率增加，加上易形成颱風，可能引發山洪、淹水、海水倒灌、土石流等災情。 今年的「汛期」適逢「新型冠狀病毒(COVID-19)」疫情防疫期間，在進行防汛工 作的同時，也要落實個人防疫措施，讓防汛與防疫都能順利進行。      試擬內政部消防署致各直轄市、縣(市)政府函:請落實轄內易成孤島地區預防 與救災工作之整備，並宣導民眾，防疫防汛並重，做好萬全準備，確保生命安 全，減少財產損失。

三、 If you have the opportunity to have one native English-speaking teacher as your partner in the English class, how would you design your English curriculum and cooperate with the native English-speaking teacher? Please try to design a 50-minute teaching plan and elaborate on your plan.

四、 The teaching of the English reading literacy should provide more extensive learning activities for students to make sure they can use English literary knowledge and integrate the life or academic situation. After teaching the following article, you need to design a worksheet. The purpose of the worksheet is to make the students have the ability of arranging their own travel abroad.       Budget airlines are taking off as alternatives to traditional airlines, and they’re making air travel around the world affordable. Nevertheless, you need to understand how to fly them first or risk receiving an unexpected hit to your wallet.      Budget airlines offer ticket prices that may seem too good to be true, and often that’s because they are. In many cases, those cheap fares are for one-way flights, while return flights are far more expensive. Moreover, you’ll have to pay more if you want conveniences such as seat selection, extra legroom, food, and even water.       Clearly, there are things you need to know before booking your tickets. First, there’s your luggage restriction. Budget airlines typically charge for checked and sometimes even carry-on bags, and those that are too large or heavy will cost you money. Therefore, always check with the airline’s website first. Then measure and weigh your bags so you don’t have to pay an additional fee.       The next thing to consider is your stomach. Don’t expect any free snacks or meals on your flight, as budget airlines charge for food. So, eat before you go to the airport, and remember to bring some snacks on your flight.       Budget airlines may be more economical, but there are a couple of things about them to take into consideration. First, they use airlines which are designed to hold the most seats possible. This means that you will have very little personal space while flying. Second, they sometimes fly to lesser-known airports instead of the more popular ones. Make sure you know where a flight lands before buying a ticket.      It’s also essential that you read the cancellation policy. Most tickets aren’t refundable, and changes in reservations cannot be made. Also, when booking, use an email address you check often. Not only will you receive your flight details, but you can also get promotional codes to be used on future flights.            You can also save money by wearing your luggage—literally. You may be charged by weight for your bags, but not the clothes on your back. Therefore, it’s smart to wear heavier items and put stuff into your pockets.       Despite these disadvantages, budget airlines do offer cheaper flights than traditional airlines. With careful planning, you can soon be saving money and flying high. Helen Y. & Caitlin H.(Eds.). (2020). Developing Core Competencies in English through Reading (Beginner) (pp.75-78). Taipei: 希伯崙股份有限公司 。

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