所屬科目：【阿摩】未分類題庫
1. At which stage of the product life cycle does a product typically reach its peak in sales and achieve maximum profitability? (A) Decline (B) Maturity (C) Introduction (D) Growth (E) Promotion
2. In what way does e-commerce help businesses with multiple locations compete more effectively?(A) Coordinating deliveries remotely (B) Setting up portable offices (C) Making organizations leaner and more efficient(D) Encouraging greater collaboration (E) Enhancing management processes
3. What do manufacturers use to design and control machines that make products? (A) Computer-aided design (B) Information linkages (C) Computer-aided manufacturing (D) Decision support systems (E) Knowledge software
4. What does flexible production and fast delivery in mass customization mainly rely on? (A) Unique features (B) Customer preferences (C) Customer-manufacturer coordination (D) Flexible assembly lines (E) Information technology
5. What is the name of a benefits plan in which employees are given a set amount of money to choose from a variety of benefit options, such as health insurance, extra vacation, tuition assistance, or life insurance? (A) Gainsharing (B) Profit-sharing (C) Cafeteria benefits (D) Equal employment (E) Retention benefits
6. What is the term for the electronic processes of gathering, storing, and accessing data? (A) Management information systems (B) Data warehousing (C) Data mining (D) Information linkage (E) Knowledge information systems
7. What term refers to a comprehensive document outlining a company's strategy to satisfy consumer needs and wants through targeted marketing actions?(A) Marketing mix (B) Marketing manager (C) Product differentiation (D) Product development (E) Marketing plan
8. Which compensation method provides financial rewards to mid-level managers based on their level of performance or productivity? (A) Variable pay (B) Merit raises (C) Profit-sharing (D) Gainsharing (E) Pay-for-knowledge
9. Which marketing process involves defining how a product should be perceived by a specific target audience in relation to competing products? (A) Product positioning (B) Possession utility (C) Promotion (D) Product differentiation (E) Personal influence
10. Which of the following best describes a service that must be delivered at the time of consumption because it cannot be stockpiled? (A) Transformed (B) Low-contact (C) Unstorable (D) Intangible (E) Consistent
11. Which of the following BEST describes ISO 14000? (A) A workplace philosophy that empowers employees to make their own decisions (B) A certification confirming that an organization has enhanced its environmental practices (C) A recognition for meeting international quality management standards (D) A standardized system for measuring carbon footprint (E) A designation for organizations complying with global free-trade regulations
12. Which of the following is a system used by businesses to strengthen their information ties with customers and enhance long-term relationships? (A) Customer relationship management (B) Data warehousing (C) Industrial marketing (D) Possession utility (E) Data mining
13. Which option BEST defines enterprise resource planning (ERP)? (A) Software for routine business tasks (B) System managing company-wide operations (C) Converts data for decisions (D) 3D product design tool (E) Product inventory
14. Which process involves encouraging qualified candidates to apply for open positions within an organization? (A) Realistic job previews (B) Recruiting (C) Selection (D) Hiring (E) Interviews
15. Which project management tool illustrates the sequence of project tasks and highlights the critical path that determines overall project duration? (A) Gantt chart (B) Process flowchart (C) Detailed schedule (D) Master production schedule (E) PERT chart
16. Which strategy involves advertising directly to consumers to stimulate demand and encourage them to actively seek out a product?(A) Push strategy(B) Promotional mix strategy(C) Positioning strategy(D) Pull strategy(E) Added value strategy
17. Which system is used by organizations to store and track details about each employee's education, qualifications, work history, and career goals?(A) Managerial grid(B) Employee information system(C) Job analysis(D) Job specification(E) Labor forecast
18. Which term best describes the entire process of delivering high-quality products to customers?(A) Quality control(B) Quality reliability(C) Total quality management(D) Performance quality(E) Quality overview
19. Which term describes the movement of goods, services, and information from raw material suppliers through various production stages to the final consumer?(A) Total quality management(B) Supply chain(C) Service channel(D) Distribution channel(E) Performance channel
20. Which term refers to a document outlining the necessary skills, qualifications, and abilities an individual must have to perform a specific job? (A) Staffing survey (B) Advertising write up (C) Job specification (D) Employee analysis (E) Replacement chart
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