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27 依據帕金森定律,下列何者最能描述組織擴張的原因? (A) 行政效率的提升 (B) 行政首長喜歡增加用人以展示權力 (C) 組織發展的自然需求 (D) 業務量的增加

13.李維特(Leavitt)認為組織變革的途徑可經由三種不同的機能作用來完成,不包含下列何者?(A)行為上的變革(B)結構上的變革(C)科技上的變革(D)領導上的變革

58. Which of the following is categorized by the text as an “endothermic material” currently used in fire safety? (A) Borosilicate glass (B) Asbestos binders (C) Alum (D) Gypsum

59. The passage implies that alum has maintained relevance across history primarily because (A) it was the only fire-resistant material available until the 20th century. (B) it proved effective enough to be adopted by multiple civilizations and remains in use today. (C) Roman engineers recognized its superiority over all other known materials. (D) its chemical properties were only fully understood in the modern era.

60. How does the passage distinguish the composition of fire door windows from standard glass? (A) They utilize ceramic or borosilicate glass to achieve superior thermal resistance. (B) They are reinforced with a coating of vinegar and alum to prevent combustion. (C) They are encased in clay and steel to withstand the high temperatures of a building fire. (D) They are manufactured using the same endothermic properties as gypsum-based pressed sheets.

3. 某保險公司客服中心每日需處理約八千通線上客服對話,且累積了三年份、經主管審核通過的優質應答紀錄。技術團隊希望 AI 在所有對話中都能穩定維持相同的語氣與回覆格式,同時盡量壓低單次對話的處理成本與回應延遲。在此條件下,下列何種做法最為合理? (A)少樣本提示(Few-Shot Prompting); (B)檢索增強生成(RAG); (C)微調(Fine-Tuning); (D)思維鏈提示(Chain-of-Thought Prompting)